Thanks to PNN Soft, the credit department of our customer reached a new quality level of service.
Normally, for the loan-decision, one should make requests to a group of inner-bank systems. For example, an account status, a history of calls, the risk of assessment. There are also external systems, such as interbank loans register, the base of the Ministry of Internal Affairs of Ukraine, courts and so on, and so on, and so on. It takes weeks to gather all this information.
We automated all the business processes of credit request workflow, so the credit issue takes only a few minutes.