CRM development for calls, debts, complaints, client documents of a Trading company
Amway CRM Project Overview
CRM (customer relationship management) web system for trading systems to manage client’s debts, complaints, comments and documents. The CRM user interface is web think client, which uses internet browser to access this system.
The server side provides role-based functionality for different users types.
Target server platform: Windows 2003 Server, IIS 6.0 and more.
Target client browsers: IE 6.0 and Fire Fox 1.0.
GUI Framework: ASP.Net 2.0.
Data sources: SQL server.
Data accesses: ADO.Net.
GUI features: DHTML, AJAX.
Localization resources: resx files.
Manage client’s debts, complaints, comments and documents.
Report system based on generation Microsoft Excel files.
Managements and resources:
Time line (versions 1.0 – 2.2): 2005 – 2008
Resources: 1 Manager, 4 Developers and 1 Tester
Development methodology: adopted RUP
PNN Soft provides custom CRM, ERP etc. systems development on demand.
PNN Soft — highly efficient solutions for market leaders.