Amway CRM Project Overview
CRM (customer relationship management) web system for trading systems to manage client’s debts, complaints, comments and documents. The CRM user interface is web think client, which uses internet browser to access this system.
The server side provides role-based functionality for different users types.
- Target server platform: Windows 2003 Server, IIS 6.0 and more.
- Target client browsers: IE 6.0 and Fire Fox 1.0.
- GUI Framework: ASP.Net 2.0.
- Data sources: SQL server
- Data accesses: ADO.Net
- GUI features: DHTML, AJAX
- Localization resources: resx files.
- Manage client’s debts, complaints, comments and documents.
- Role-based framework.
- Report system based on generation Microsoft Excel files.
- Time line (versions 1.0 - 2.2): 2005 - 2008
- Resources: 1 Manager, 4 Developers and 1 Tester
- Development methodology: adopted RUP