Enterprise Solutions (ERP, CRM, CMS) Development for Cross-selling, Service Information Distribution among Customers and Users of Telecommunications Companies, Mobile Operators and Banks

PNN Soft implements complex custom software solutions for mobile operators, telecommunication and retail companies, banks and enterprises

Our experts develop customer service systems, additional settings and functionality of systems, changes to key modules, new elements and attributes of the system components.

Our experience includes systems development for subscribers mass informing, including cross-selling services, with the different functionality according to customer requirements, such as:  

• On-the-spot subscribers informing about the changes of pricing and traffic cost: sending SMS or redirection to a web page with a description of pricing changes, traffic cost, cost and pricing changes when you change the time and location zone (roaming), etc.
• Informing customers about their balance run out: SMS informing balance run out, services expiring, exceeding services within the packages, etc.
• Sending messages about promotions, loyalty programs, etc.
• Advertising of additional products and services (cross-selling)
• Other functionality according to customer requirements

During the custom software development projects implementation, we use modern technologies: Java (Java EE), C# (.Net), C++, Oracle and MS SQL databases, as well as solutions based on Microsoft, IBM and Oracle products.

Our solutions are aimed to increase the transparency of quality and customer service, ensure regular and efficient work with the subscribers and/or customers asset, as well as unifying company’s informational flows to improve business efficiency and profitability of our customers.

For more information and to request a quote, please, fill the form on the Contact page.