CRM (customer relationship management) web system for trading systems to manage client’s debts, complaints, comments and documents. The CRM user interface is web thin-client, which uses internet browser to access this system.
The server side provides role-based functionality for different users types.
Target server platform: Windows 2003 Server, IIS 6.0 and more.
Target client browsers: IE 6.0 and Fire Fox 1.0.
GUI Framework: ASP.Net 2.0.
Data sources: SQL server
Data accesses: ADO.Net
GUI features: DHTML, AJAX
Localization resources: resx files.
Manage client’s debts, complaints, comments and documents.
Report system based on generation Microsoft Excel files.
Managements and resources:
Time line (versions 1.0 - 2.2): 2005 - 2008
Resources: manager, team of developers and testers
Development methodology: adopted RUP
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