Software Development for Call-centers Integration with the Card Processing Centers and Banks ABS

PNN Soft company, expert in the development of integrated enterprise solutions, offers business process automation for financial institutions, call-centers (contact centers), as well as integration with the card processing centers.

Our services include both development of the systems and its integration with ABS (Automated Banking Systems) of financial institutions and processing centers of customers’ card management. Our software solutions allow simplify and enhance the interaction between representatives of the companies and their customers.

While implementing projects of business processes automation, we are developing following options:  

  • systems integration with the card processing centers
  • systems integration with automated banking systems (ABS), such as: ABS B2, ABS Scrooge
  • systems integration with enterprise systems of the companies
  • permanent online system access (via the web browser)
  • users authorization in the system, access sharing (users and system administrators)
  • simple and user-friendly graphical interface of the systems
  • support of major web browsers
  • other functionality according to customer’s requirements

During the realization of projects of financial institutions automation, our specialists build custom software development services on Java EE (Java), .Net (C #), C + + platforms using Oracle, MS SQL, PostgreSQL databases and other modern technologies. We also provide solutions development based on the Microsoft, IBM and Oracle products.